New video on NRP 76: Communicative practices by the authorities can be improved

A team of researchers at FHNW has investigated how communicative practices between the authorities and people with disabilities has changed. In the video, Gabriela Antener explains how the authorities could improve interactions.

In the research project “Communicative practices in the establishment of guardian- or deputyship”, Gabriela Antener’s team examined how communicative practices by the authorities have changed over time. It became clear that the authorities’ communications can still be improved. This requires transparent, understandable communication regarding the procedural steps, participation rights and obligations, as well as the implementation of plain or simple language and the availability of specific conversational skills.

Enabling people with a disability to identify and take opportunities to participate remains one of the key tasks. People with a disability who are facing adult protection proceedings in particular should be made aware of their rights and how they can participate.

To provide some insights into the results of the NRP 76 research projects, NRP 76 has created a number of videos, including this one on the project by Gabriela Antener and her team. The results of NRP 76 are presented in three thematic volumes – the project on communicative practices by the authorities can be found in Volume 1 “Zwischen Schutz und Zwang. Normen und Praktiken im Wandel der Zeit” [Between protection and coercion: Changing norms and practices through the years]. The books are available now in print and as e-books (open access).